Whether you know exactly what you need, or are looking for support to find the right solution, we’ve got you covered. Want to call? Reach us at 1-844-933-8625
All of our quotes and orders are customized based on your unique packaging needs - one of these factors includes order volume. Our Account Managers will tailor the quote, and subsequent ordering, to your needs and we will always consider how much you order and your order frequency. We always work with our customers to provide the best deal, and offer contract pricing and accept blanket or open purchase orders.
The minimum order quantity (MOQ) will vary per item, and depends on factors like product type, customization, and availability. Personalized orders (sizes, colors, printed items) will always have a minimum quantity, and our team will make sure that all of your buying patterns are considered when quoting so we can find the right solution for you.
We pride ourselves on our quick shipping time for in stock items. For local deliveries we strive to have orders picked up the same day they are placed. If the delivery is considered long-haul, we work for same-day shipping if placed before 11am local time, otherwise it is shipped promptly the next day. Arrival will depend on where you are located in relation to the shipping warehouse. If you have any questions regarding transport when placing your order please let us know!
DUMAK is proud to guarantee the satisfaction of our clients. If you receive an order and the product is not functioning as expected, or if there is damage or defects to the products, please contact us immediately to resolve this issue. We have a dedicated customer service team who will make sure any issue is taken care of.
Yes! We can supply a variety of custom printed packaging items ranging from tape, stretch film, boxes, bags, labels, and so much more. Please let us know exactly what it is that you need and one of our experts will find a solution for you.